FREE 1-4 Day Shipping on ALL orders!

About Shop Pay Installments

Installments

Shop Pay offers you the option to pay in full at checkout, or to split your purchase into regular payments with Shop Pay Installments. Installment options vary by store and can be used on orders over $50 USD, including discounts, shipping, and taxes.
 

Fees or penalties

For purchases split into 4 bi-weekly payments, there are no additional charges or interest rates applied. Purchases split into monthly payments may be subject to interest.

You can pay your balance off early without penalty.

There are no late fees. However, partial or late payments may affect your ability to use Shop Pay Installments in the future.
 

Credit scores and eligibility

Your credit scores aren't impacted if your purchase is split into 4 bi-weekly payments using Shop Pay Installments. If your purchase is split into monthly payments, then your payments may be reported to a credit bureau.
 
To use Shop Pay Installments, your shipping address needs to be in the United States. 
 

Restricted items

There are some items that you can’t use Shop Pay Installments to purchase, including, but not limited to:

  • Cash advances
  • Illegal items and activities
  • Weapons, including parts and accessories
  • Narcotics
  • Regulated products such as alcohol, tobacco, or drug paraphernalia
  • Currency, including cryptocurrency
  • PayPal, Venmo, and other money transfer services
  • Loan and credit card payments

 

Terms of Service

Learn more about Affirm’s terms of service or Shop’s terms of service

Affirm is the originator and servicer of Shop Pay installments, but payments are managed in your Shop Pay account.

CONTACT US

Available Every Day to Assist You!

Our self-service options are always accessible for tracking your order, initiating returns, or discovering useful tips and tricks. However, if you require further assistance, we're here to help! For expedited support, kindly include your email address. This allows us to reach out to you via email should our other support channels be occupied.

  • Live Chat

    Our commitment includes real-time assistance.

    Live Chat Hours:

    Monday to Sunday

    9 AM - 4 PM CST

  • Email Us

    Unavailable during our regular business hours? Feel free to email us at any time!

    Please allow up to 48 hours for a response currently.

  • Call Us

    Call us at 909-628-0880

    or to schedule a callback, email or use our chat feature to request a call back at your preferred time between 9 AM to 4 PM CST

Contact Us

We encourage our customers to reach out via email for any inquiries or support needs. Rest assured, we are committed to responding to each email as swiftly as possible, with a guaranteed reply within 48 business hours. Your satisfaction and support are paramount to us, so please don't hesitate to email us with your questions or concerns.